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 Metz customer service rave		  New Topic  Topic Locked
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delliottg
Former Mainsheet C250 Tech Editor

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USA
4479 Posts
Initially Posted - 01/02/2008 :  12:50:18  Show Profile  Visit delliottg's Homepage
I wrote to Metz antennas asking some questions about how to tell if my antenna was working properly, etc. I described what I was experiencing with my radio (seemingly intermittent reception) and what I could do about it. Their response was:
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Hi David;
The antenna is warranties for life, if you send the base back we will replace .
Lee
Metz<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">

How's that for service? I didn't even ask for anything other than information, and they've offered to simply replace it. I'm not the original owner, and for all I know the antenna is more than 10 years old. They didn't even ask.

Nice.
David
C-250 Mainsheet Editor


Sirius Lepak
1997 C-250 WK TR #271 --Seattle area Port Captain --
Edited by - delliottg on 01/02/2008 12:51:39
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.