All Forums  Catalina/Capri 25/250 Sailor's Forums  General Sailing Forum  Poli-Glow vs NewGlass

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Screensize: 640 x 480 800 x 600 1024 x 768 1280 x 1024 UserName: Password: Format Mode: Basic  Help  Prompt  Format: Font Andale Mono Arial Arial Black Book Antiqua Century Gothic Comic Sans MS Courier New Georgia Impact Lucida Console Script MT Bold Stencil Tahoma Times New Roman Trebuchet MS Verdana   Size 1 2 3 4 5 6   Color Black Red Yellow Pink Green Orange Purple Blue Beige Brown Teal Navy Maroon LimeGreen Message: * HTML is OFF * Forum Code is ON Smilies [quote][i]Originally posted by Voyager[/i] [br]An amazing thing happened this morning. The phone rings with a Florida number [not spam] and the voice on the other end says, “Hey Bruce! This is Tom from NewGlass, and I wanted to let you know that we won’t be shipping your order this week.” I said, “Oh? What’s the problem Tom?” I fully expected that my card was declined, or my address was incorrect, or they were sold out — nope! Tom told me that “we noticed that there are freezing overnight temperatures en route to your address, and we didn’t want your product to get spoiled by frost” I was dumbfounded for a moment and then said, “Tom, this is amazing! I did not expect to receive such personalized service from NewGlass. I really appreciate that you called to let me know what the situation is with the order.” Tom said, no problem, we do this for all our customers who live up in colder climates. It’s refreshing to work with a great vendor. I can’t recommend the company enough. [/quote]   Check here to include your profile signature. Check here to subscribe to this topic.