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PAYPAL REQUEST

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frog0911
Master Marine Consultant

Member Avatar

USA
1349 Posts

Initially Posted - 08/24/2014 : 15:00:46

I just received a request from Paypal that the forum wanted me to pay my dues. I also received a letter from the Association thanking me for renewing my membership. The question is do I need to renew again or not this early?

Edited by - frog0911 on 08/24/2014 15:01:22

britinusa
Web Editor

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USA
5404 Posts

Response Posted - 08/24/2014 : 15:45:20

If you login to the Members area (link top right of this page) and click on Account Overview, it will show your renewal date.

Hope that helps.

paul

Edited by - on

Peregrine
Admiral

Members Avatar

830 Posts

Response Posted - 08/30/2014 : 10:30:53

I also recieved a request from Pay Pal to renew,

"Aug 23, 2014 17:43:55 PDT

Merchant
Catalina 25/250 National Association
membership@catalina-capri-25s.org

Note from merchant
Your membership and Mainsheet subscription will expire soon, or may have already. To reduce our costs (postage & invoicing), we offer you the ability to pay via PayPal. If we do not hear from you in the next several days, we will mail a renewal notice. Thank you for your ongoing support."

My membership is good through 12/31/14

Is this spam or an early(way early) notice(s) (I have recieved two so far)?

Edited by - on

islander
Master Marine Consultant

Members Avatar

USA
3992 Posts

Response Posted - 08/30/2014 : 12:50:41

Add me to that list, Received the same E-Mail.
My membership status

Joined Date: 2008-12-28
Rewewal Date 2014-12-31

Edited by - on

Peregrine
Admiral

Members Avatar

830 Posts

Response Posted - 08/30/2014 : 14:18:56

I donate to a few Non Profs and they use the same technique getting you to re-up early so they get more revenue by pushing your renewal date up year by year.
We should not do that. It’s dishonest. Members should only renew just before their membership is over.

Edited by - on

britinusa
Web Editor

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USA
5404 Posts

Response Posted - 09/02/2014 : 11:04:56

FYI, whenever a member renews, their renewal date is pushed 12 months from their current renewal date.

Paul

Edited by - on

Treasurer
Roy Hinrichs

Members Avatar

USA
61 Posts

Response Posted - 09/03/2014 : 18:27:50

Jerry, I understand your frustration. I am also sent early renewals as well.
Let me give you a little history which is not meant to be an excuse.
We have a data manager who is contracted thru this association. This individual works will all the Catalina Assn.'s for 20 years.
These renewals are one quarterly, just in time for the membership list to be given to the editor of the Mainsheet. Billing early prevents members from not getting the next Mainsheet as many pay after their membership expires. Thus not getting a Mainsheet.
We get emails from members who say they did not get the current issue and this is because they failed to pay on time. By billing early, we try to prevent this.
Is this the best system, yes for some and no for others. We are continually looking at ways to make improvements. And we certainly are listening to you.
Also remember, the officers are volunteers and not paid. We all have full time jobs. We are doing the best with what we have and time we have. After all, we do sail as well

We currently have had 2 open Officer positions. That make more work for us. There is an election coming up and need volunteers to step up and help out. This Association could use an additional new positions as well, such as Membership and Development, etc.
Thanks Jerry for taking the time to bring this up. I hope with the next term of officers, this issue will be addressed. Feel free to respond back.
Steve Auerbach, outgoing Treasurer for 6 years or more.

Edited by - on

frog0911
Master Marine Consultant

Members Avatar

USA
1349 Posts

Response Posted - 09/14/2014 : 17:32:39

Well the Paypal notification stopped, but today I received the normal letter request. I checked my member account and it specifies 6/30/2015 not 2014. Please help fix this error.

Edited by - on

Treasurer
Roy Hinrichs

Members Avatar

USA
61 Posts

Response Posted - 09/14/2014 : 18:21:05

Jerry, it's been amended to 6-30-14.

Edited by - on

frog0911
Master Marine Consultant

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USA
1349 Posts

Response Posted - 09/16/2014 : 16:44:59

The fact that is 6-30-14 is the problem. It should be 6-30-2015.

Edited by - on

piseas
Former Treasurer

Members Avatar

USA
2017 Posts

Response Posted - 09/16/2014 : 16:59:33

quote:
Originally posted by frog0911

Well the Paypal notification stopped, but today I received the normal letter request. I checked my member account and it specifies 6/30/2015 not 2014. Please help fix this error.

Based on that above I changed to 2014, now you are saying it should be 2015. I am confused.
Steve

Edited by - on

frog0911
Master Marine Consultant

Members Avatar

USA
1349 Posts

Response Posted - 09/17/2014 : 18:51:58

Apparently my wording was confusing. The letter and PayPal showed the date of 2014 which means my membership has expired, however, the actual date of expiration should be, as stated in the membership area, 6-30-2015 therefore showing that I am a paid active member and not overdue.

Edited by - on

piseas
Former Treasurer

Members Avatar

USA
2017 Posts

Response Posted - 09/17/2014 : 19:44:25

Jerry, please confirm correct date.
Steve

Edited by - on

frog0911
Master Marine Consultant

Members Avatar

USA
1349 Posts

Response Posted - 09/18/2014 : 15:43:03

Expiration date 6-30-2015.

Edited by - on

Commodore
Russ Johnson

Members Avatar

USA
690 Posts

Response Posted - 09/18/2014 : 17:29:52

quote:
Originally posted by frog0911

Expiration date 6-30-2015.

Jerry, I researched your account.
Our bookkeeper made a mistake and sent you an renewal notice twice.
You have the correct expiration date of 6-30-2015.
I'm sending you an email with the details.

I'm sorry for the confusion.
Russ

Edited by - on

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