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 Catalina 250 Specific Forum
 turning ball?		  New Topic  Topic Locked
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mdidomenico
1st Mate

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71 Posts
Initially Posted - 05/26/2015 :  11:33:48  Show Profile
ahhh... disaster...

"Thank you for placing your order for Centerboard Turning Ball; currently it is out of stock and it has a lead time of 3-4 weeks. Please note that you have not been billed for this and you may cancel at any time."

guess launch date for the boat is now july... ugh....

mdidomenico
1st Mate

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71 Posts
Response Posted - 08/27/2015 :  17:24:27  Show Profile
Having now finally after 12 weeks received my turning ball assembly. I would suggest anyone that pulls their boat for the winter or in general inspect their two piece turning ball assembly (if they have them) and put an order in for one if yours is beyond corroded like mine.

I won't bash CD too hard publicly except to say that there customer sales support and supply chain management could be better.

BUT, apparently they've had these on order since March 2015 and have yet to receive them. From talking to them, they didn't seem to interested in putting pressure on the vendor to deliver.

I missed out on an entire sailing season (northeast) because of this silly unique part, hope it doesn't happen to anyone else.
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willy
Captain

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USA
422 Posts
Response Posted - 09/16/2015 :  09:30:35  Show Profile
Try calling Catalina...that is where Catalina Direct buys them.
Edgy, WB#655
Dewey Beach, DE
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.